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Privacy Policy
Who manages this website?
This website is managed by Bucks Enterprise Agency.
Changes to this policy
This privacy policy will change from time to time as we develop the range of services on the website. When this privacy policy changes, we will place an updated version on this page. Regularly reviewing this page ensures that you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties. You should always check the privacy policy before using this site, even if you have visited it in the past. This ensures that you will be aware of any changes. Changes to our privacy policy do not affect information we already hold about you. This statement was last updated on 26th September 2005.
The Data Protection Act
Under the terms of the Data Protection Act 1998, we have a legal duty to protect any information we collect from you. We use leading technologies and encryption software to safeguard your data, and keep strict security standards to prevent any unauthorised access to it. It will not be disclosed to any other government department or any other organisations unless you give explicit permission, or there is a legal obligation to do so.
What information do we collect?
Depending on which site facilities you use, we collect several different types of information:
Information that you provide for specific purposes such as email addresses, publication mailing address, and contact information.
Transitory information that you provide to enable us to give you appropriate information such as typing your postcode into the "find contacts" search box.
Stored information that you provide to enable you to logon and reuse site facilities such as subscription to email alerts and the regulation checklist.
Website usage information
We collect website usage information to help us:
- assess the effectiveness of marketing campaigns
- improve the usage of the website
- improve the design of the website and make it more usable for you
We collect website usage from a number of sources:
1. Our web server
URLs passed to us when you enter our site.
"Tags" placed in web pages that run a small piece of javascript (sometimes also a java applet) on your machine and send information to us or our contract partners (see below for more on javascript and java applets).
Some data entered by you on forms on the website, but none in a form that can be traced back to an individual. In web usage information, postcodes are used to measure regional demographics, but are truncated to exclude the last two characters so that they are not traceable back to you.
A selection of Internet service providers.
A selection of search engine companies.
In all cases, website usage information excludes any information that can be traced back to you, so is non-personal in the meaning of the Data Protection Act.
2. IP Addresses
We use IP addresses to analyse trends, track users' movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
3. Cookies
Cookies are small files that are often created when you visit a website, and which are stored in the cookie directory of your computer. A cookie often includes an anonymous unique identifier. Cookies do not damage your computer. Each website can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites. You can decide if you want to accept cookies by changing the settings on your browser to either accept all cookies, reject all cookies, or notify you when a cookie is set.
There are two types of cookies. Persistent cookies remain on your computer for a specified time, like six or 12 months. We use persistent cookies to collect website usage information for use as described above. These cookies contain no personal information and cannot be used to identify you.
Session-specific cookies are deleted when you leave the website. We use session cookies for the following purposes:
to hold the information given while using an interactive tool on the website
to hold your details when you are logged into the site
to hold your search criteria while you are doing a search of the website
to collect website usage information for use as described above - website usage information cookies contain no personal information and cannot be used to identify you
4. Javascript
We use Javascript, a simple web scripting language, for interaction with users. We also employ it to collect anonymous web usage information for the purposes described above. Javascript can be used to launch java applets.
Java applets
We may use java applets, which are small programs, to collect anonymous web usage information for the purposes described above. You can disable this technology by turning off java support in your browser, with no ill effect on your use of the website.
Information collected from our website via any of the mechanisms described above is used solely for the purposes of improving the quality of the website and reporting general statistical information. None of the information above can be related to an individual user of the website.
Personal information
In some cases, we do use personal information about you, but only information that you provide. There are two types of personal information that we use; transitory information (which is used briefly for a specific purpose) and stored information (which is kept for future visits).
Transitory information
You will be asked for contact details when you use any of the following site facilities:
Email this page - in this case, the email address you type is not retained by us.
Feedback - the purpose of this is to enable you to give us comments or raise issues about the website. You are asked to give an email address only if you want a reply. This address is forwarded with your feedback and is not retained on the website.
Book a training course - you will be asked for a mailing address if you book a training course. This address is passed to the training department and is not used by us for any purpose other than ensuring that your training.
Contact Bucks Enterprise Agency - you will be asked for contact information (eg a telephone number) if you request a call from us. This information is passed to the Bucks Enterprise representative. The telephone area code may be used for web usage (demographic) information.
Linking to other websites
This website contains links to many other government and non-government websites. None of the personal information described above is passed to any of these organisations. Anonymous visit or session information may be passed to other websites for the web usage information purposes described above. None of this information can be related to an individual user of the website.
This privacy policy applies only to our website. We are not responsible for the privacy practices within any other websites. You should always be aware of this when you leave the Business Link website and we encourage you to read the privacy statement on any other website which collects personal information.
Right to request information
You have a right to request a copy of any personal data held in order to check its accuracy. If you wish to do this, please contact Bucks Enterprise Agency, explaining that your interest is to review your personal data.